{"id":1867,"date":"2006-03-10T22:16:00","date_gmt":"2006-03-10T22:16:00","guid":{"rendered":"http:\/\/smallbizsurvival.com\/?p=1867"},"modified":"2014-08-27T07:49:54","modified_gmt":"2014-08-27T12:49:54","slug":"who-is-customer","status":"publish","type":"post","link":"https:\/\/smallbizsurvival.com\/2006\/03\/who-is-customer.html","title":{"rendered":"Who is a customer?"},"content":{"rendered":"<p><span><b>by Steve Yastrow<\/b>, <a href=\"http:\/\/www.tompeters.com\/entries.php?rss=1&#038;note=http:\/\/www.tompeters.com\/blogs\/main\/008677.php\">Tom Peters blog<\/a><\/span><\/p>\n<\/p>\n<blockquote>\n<p>I have, for the past few years, been using the following definition of a customer:<em><br \/><\/em><\/p>\n<p><em>Anyone whose actions affect your results<\/em><\/p>\n<p>I have found it to work in just about any situation. (It helps explain why vendors and employees are customers, too. Not to mention bankers and municipal authorities.)<\/p>\n<\/blockquote>\n<p>       <span>   <nobr><\/nobr><\/span><br \/><a href=\"http:\/\/technorati.com\/tag\/small+biz\" rel=\"tag\">[small biz]<\/a> <a href=\"http:\/\/technorati.com\/tag\/rural\" rel=\"tag\">[rural]<\/a> <a href=\"http:\/\/technorati.com\/tag\/entrepreneurs\" rel=\"tag\">[entrepreneurs]<\/a> <a href=\"http:\/\/technorati.com\/tag\/customers\" rel=\"tag\">[customers]<\/a> <a href=\"http:\/\/technorati.com\/tag\/Steve+Yastrow\" rel=\"tag\">[Steve Yastrow]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>by Steve Yastrow, Tom Peters blog I have, for the past few years, been using the following definition of a customer: Anyone whose actions affect your results I have found it to work in just about any situation. (It helps explain why vendors and employees are customers, too. Not to mention bankers and municipal authorities.) [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[8],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts\/1867"}],"collection":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/comments?post=1867"}],"version-history":[{"count":1,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts\/1867\/revisions"}],"predecessor-version":[{"id":3712,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts\/1867\/revisions\/3712"}],"wp:attachment":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/media?parent=1867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/categories?post=1867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/tags?post=1867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}