{"id":14157,"date":"2022-04-28T11:11:15","date_gmt":"2022-04-28T16:11:15","guid":{"rendered":"https:\/\/smallbizsurvival.com\/?p=14157"},"modified":"2023-03-25T18:00:37","modified_gmt":"2023-03-25T23:00:37","slug":"how-one-food-business-keeps-adapting-from-table-to-cart-to-truck-to-restaurant-and-back-again","status":"publish","type":"post","link":"https:\/\/smallbizsurvival.com\/2022\/04\/how-one-food-business-keeps-adapting-from-table-to-cart-to-truck-to-restaurant-and-back-again.html","title":{"rendered":"How one food business keeps adapting, from table to cart to truck, to restaurant and back again"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13642 size-medium\" src=\"https:\/\/smallbizsurvival.com\/wp-content\/uploads\/2020\/10\/Holyoke-Hummus-Company-Cart-3-300x300.jpg\" alt=\"Holyoke Hummus Company cart\" width=\"300\" height=\"300\" srcset=\"https:\/\/smallbizsurvival.com\/wp-content\/uploads\/2020\/10\/Holyoke-Hummus-Company-Cart-3-300x300.jpg 300w, https:\/\/smallbizsurvival.com\/wp-content\/uploads\/2020\/10\/Holyoke-Hummus-Company-Cart-3-150x150.jpg 150w, https:\/\/smallbizsurvival.com\/wp-content\/uploads\/2020\/10\/Holyoke-Hummus-Company-Cart-3.jpg 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><strong>Guest post by Rob Hatch<\/strong><\/p>\n<p>My dear friend John Grossman and his wife Dawn own the <a href=\"https:\/\/holyokehummuscompany.com\/\">Holyoke Hummus Company in Holyoke, Massachusetts<\/a>. I&#8217;ve marveled at how they grew from setting up a small folding <strong>table<\/strong> at a local park selling falafel sandwiches to acquiring a <strong>cart.<\/strong> Next, they outgrew the cart and bought a <strong>food truck.<\/strong> They eventually opened a <strong>restaurant.<\/strong><\/p>\n<p>I appreciate their growth because John tested each stage and grew based on the results.<\/p>\n<p>Don&#8217;t get me wrong, it wasn&#8217;t easy, and some steps tripped him up, but each stage built on the success of the previous one.<\/p>\n<h2><strong>Pandemic Adjustments<\/strong><\/h2>\n<p>In the early days of the pandemic, restaurants shut down. So, like many others, John made the switch to pick-up or delivery orders. But maintaining a full, sit-down restaurant didn&#8217;t make sense financially. [Read <a href=\"https:\/\/smallbizsurvival.com\/2020\/10\/the-idea-friendly-method-to-surviving-a-business-crisis.html\">our October 2020 story on Holyoke Hummus<\/a>.]<\/p>\n<p>John adjusted quickly. He moved his food prep operations to a <strong>co-kitchen.<\/strong> Then, he partnered with a new cannabis dispensary where he could <strong>park his truck<\/strong> and serve. This spot became the new pick-up (and walk-up) location.<\/p>\n<p>It was great. Locals could venture to the truck to grab a bite, and the online delivery orders kept coming.<\/p>\n<p>Of course, that changed when restaurants reopened. Suddenly those pick-up orders slowed down.<\/p>\n<p>So, John adjusted again.<\/p>\n<h2>Not going back to a restaurant<\/h2>\n<p>He stopped his truck service at that location and shifted his focus to his business&#8217;s <strong>catering and events side.<\/strong> He continued to use his food truck and food trailer, which are far more profitable than the restaurant.<\/p>\n<p>While this was all happening, John hired a food scientist to replicate his hummus recipe for <strong>large-batch<\/strong> preparation and eventual supermarket distribution.<\/p>\n<p>From the outside, owning and operating a restaurant has all the indicators of achieving a certain level of success. But, in reaching that point, it might be tempting to hold on to it too long for fear of having to do what feels like a failure or at least take a step backward.<\/p>\n<p>John&#8217;s story is different. First, he did what he could to make adjustments and stay put through the pandemic. But when it became clear that wasn&#8217;t going to work, he changed his model.<\/p>\n<h2><strong>Shift to What Works<\/strong><\/h2>\n<p>The phrase Fail Forward gets used a lot. And while I get that, it seems like that&#8217;s what is happening here. But I&#8217;m not sure it is.<\/p>\n<p>At its core, the Holyoke Hummus Company makes and sells delicious food. They have a variety of proven methods for getting that food to their customers. And when one of those methods stopped working, John shifted to something else; something that had worked for him before.<\/p>\n<p>And the shift did work until it didn&#8217;t. So John shifted to something else that has worked.<\/p>\n<p>We spend so much time worrying about our failures or attempting to mine them for precious lessons.<\/p>\n<p>Maybe we need to change that approach and shift to what works.<\/p>\n<p><strong><a href=\"https:\/\/robhatch.com\/\">Find out about Rob Hatch&#8217;s coaching<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guest post by Rob Hatch My dear friend John Grossman and his wife Dawn own the Holyoke Hummus Company in Holyoke, Massachusetts. I&#8217;ve marveled at how they grew from setting up a small folding table at a local park selling falafel sandwiches to acquiring a cart. Next, they outgrew the cart and bought a food [&hellip;]<\/p>\n","protected":false},"author":98,"featured_media":13642,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[22,3,164,8,37,36],"tags":[258,452,259,227],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/smallbizsurvival.com\/wp-content\/uploads\/2020\/10\/Holyoke-Hummus-Company-Cart-3.jpg","_links":{"self":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts\/14157"}],"collection":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/users\/98"}],"replies":[{"embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/comments?post=14157"}],"version-history":[{"count":6,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts\/14157\/revisions"}],"predecessor-version":[{"id":14163,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/posts\/14157\/revisions\/14163"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/media\/13642"}],"wp:attachment":[{"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/media?parent=14157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/categories?post=14157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smallbizsurvival.com\/wp-json\/wp\/v2\/tags?post=14157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}